CAN/US

Frequently Asked Questions

Answers for Every Explorer

Whether you’re new to Kuma or just looking for quick info, here are some of the most common questions adventurers ask.

If you need more details, our team is always ready to help.

What is Kuma?

Kuma is a Canadian outdoor brand founded in 2014 with one goal: to create luxury outdoor gear you can take anywhere. Known by many as one of the best outdoor gear brands for comfort-focused design, we build every product to be durable, dependable, and inspired by our roots in Jasper, Alberta.

We design outdoor gear focused on comfort and reliability. That includes campsite-friendly essentials, items for RVers and road travelers, adventure-ready gear, and accessories for outdoor-loving pet owners. Everything is made to make your time outside more enjoyable.

Our gear is inspired by countless experiences exploring Jasper’s mountains, forests, lakes, and trails. Each product is crafted to deliver premium comfort, strong durability, and a design you can rely on through every adventure.

We’re always happy to help.

Canada Customer Service: cscanada@kumaoutdoorgear.com
USA Customer Service: csusa@kumaoutdoorgear.com